Privacy Policy roda4d — Our Commitment to Protecting Your Data

This Privacy Policy ("Policy") describes how roda4d ("Company", "we", "platform") collects, uses, discloses, transfers, and protects the personal information you provide when using our online entertainment platform at https://roda4d.ws and all related services.

Roda4d is a platform built specifically for Malaysian users, offering Live Casino, Table Games (including Blackjack and Roulette), slots, Sports Betting (Malaysia Super League, EPL, badminton), and e-sports. In providing these services, we collect and process your personal information as governed by this policy.

By registering and using the roda4d platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

Roda4d collects various types of information depending on how you interact with our platform. The following are the categories of data we collect:

Roda4d does not collect sensitive data such as health information, religious beliefs, or political views unless required by law.

The personal data we collect is used solely for the following legitimate and defined purposes:

• Account Management: Creating, verifying, and maintaining your roda4d account, including the KYC and identity verification process.
• Transaction Processing: Processing deposits (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX) and withdrawals in RM securely and promptly.
• Service Delivery: Enabling you to access all games and features on the roda4d platform, including live casino, slots, Sports Betting, and E-Sports.
• Security & Fraud Prevention: Identifying and preventing fraudulent activity, money laundering, and unauthorised account access.
• Legal Compliance: To comply with legal and regulatory obligations applicable to roda4d's operations in Malaysia.
• Customer Support: To provide effective technical assistance and service support to roda4d members.
• Responsible Gaming: Monitor gaming patterns for player protection purposes and to provide early intervention where necessary.
• Platform Improvements: Analysing platform usage in aggregate (not at an individual level) for product improvement and user experience purposes.

Roda4d does not sell or transfer your personal data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Trusted Service Providers: Game providers (such as Evolution Gaming, Pragmatic Play) and payment technology providers required for platform operations. All parties are bound by strict confidentiality agreements.
• Legal Requirements: When required by a court order, direction from Malaysian law enforcement, or other regulatory compliance obligations.
• Fraud Prevention: With authorised regulatory authorities or fraud prevention agencies where there is substantial evidence of criminal activity or fraud.
• Business Transfer: In the event of a merger, acquisition, or sale of roda4d's assets, user data may be transferred to the new entity with prior notice given to users.

Roda4d continually invests in security infrastructure to keep your data protected at all times. Key security measures we have implemented include:

• 256-bit SSL/TLS Encryption for all data transmitted between your browser and roda4d's servers.
• Data Encryption at Rest (data at rest) for all sensitive information stored in our databases.
• Two-Factor Authentication (2FA) available to all roda4d member accounts.
• Strict Access Controls — only authorised personnel with a legitimate need are permitted to access user data.
• 24/7 Security Monitoring by a dedicated IT team to detect and respond to any cyber threats.
• Penetration Testing periodically by independent third parties to identify and address system vulnerabilities.
• Regular Data Backups in separate, secure locations to ensure continuity of service.

Roda4d retains your personal data for as long as your account remains active and for the period necessary to fulfil the purposes outlined in this policy. Our data retention guidelines are as follows:

• Active Account Data: Retained for as long as your account remains active on the roda4d platform.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in accordance with Malaysian legal requirements on financial records and tax compliance.
• KYC Records (Identity Verification): Retained for 5 years after account closure, in compliance with anti-money laundering legal requirements.
• Support Communication Logs: Retained for 2 years for quality control and dispute resolution purposes.
• Technical Data (Access Logs): Retained for 90 days for security purposes and technical troubleshooting.

Once the retention period expires or upon your request for data deletion (subject to applicable legal obligations), roda4d will securely delete or anonymise the data.

As a Malaysian user, you have the following rights under the Personal Data Protection Act 2010 (PDPA) in relation to your personal data held by roda4d:

To exercise any of the above rights, contact our Data Privacy Officer at privacy@roda4d.ws. We may need to verify your identity before processing your request.

Roda4d uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects information on how you use the platform (e.g. pages visited, time spent) in aggregated form, without personally identifying you.
• Functional Cookies: Saving your preferences such as language (Bahasa Melayu) and display settings to deliver a more personalised experience.

You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the roda4d platform. roda4d does not use third-party cookies for advertising purposes.

Roda4d is an exclusive platform for individuals aged 18 years of age and above only. We do not knowingly collect or process the personal data of individuals under the age of 18.

Roda4d employs age verification measures during the registration process to prevent minors from accessing the platform. However, parental responsibility in monitoring children's internet use remains equally important.

Roda4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, technology, or legal requirements. Our amendment notification process is as follows:

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact roda4d's Data Protection Officer:

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) through their official channels. Further information on your rights under the PDPA is available on the JPDP's official website.